Privacy Policy
HearFlo uses account, payment, and research workflow data to provide the product and operate billing.
Support contact
For privacy, account, billing, or product support questions, email support@hearflo.com.
Data we process
We process account email, authentication metadata, payment records, credit balance, submitted feedback, and research inputs used inside the application.
How data is used
Data is used to authenticate users, run paper search and AI generation, record credits, handle support, and improve product reliability.
AI model disclosure
HearFlo uses DeepSeek V4 Flash for AI-assisted literature matrix generation, outlines, and synthesis drafts. Paper search results are based on open scholarly metadata sources such as OpenAlex, Semantic Scholar, and PubMed.
Generated notes are not a substitute for reading the original papers. Users should verify citations, claims, and final academic submissions against the source material.
Contact
For privacy questions, email support@hearflo.com or use the HearFlo contact form.